Veterinary Healthcare Services: Options in Delivery

Thom Haig, DVM; Peter Weinstein, DVM, MBA; Judi Leake, DVM; Heather Howell, RVT, MBA; & Tom Catanzaro, DVM, MHA, FACHE

The authors' foreword sums it up best : "Plain English Translations of the Works of Tom Cat." These authors are real and honest clinicians who cover everything from revenue generation-from using an appointment book to best advantage & making the most of your client contact, to inpatient procedures, ancillary services, and utilizing new technology. They have the benefit of actual experience-doing it for themselves in practice! Feb. 2000, 182pp., ISBN 0-8138-0929-0, $34.95, Blackwell Publishing Professional 1-800-862-6657 or www.blackwellprofessional.com